Congress of Polish Entrepreneurs 2020 (Online)

New Rules of Customer Experience

Thursday, 26 Nov 2020, 11am UK Time
Networking Session 
→ Bookings via Eventbrite

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Together with PBLINK Partners

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About Congress

In 2014, Polish Business Link became the facilitator of the annual Congress of Polish entrepreneurs in London, attracting in excess of 200 business people.

The all-day Congress focuses on such issues as: Funding for business start-ups and growth, Legal, tax and financial issues facing entrepreneurs in the UK, Marketing, HR issues
It also provides practical insight into the UK economy.

The Congress is attended by some of the most successful Polish entrepreneurs operating in the UK who are motivated to share their experience with the participants.

Bartlomiej (Bart) Kowalczyk

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What others say about Congress


“A wonderful event, so well organised, full of energy and great people. I would recommend this event to anyone who has a passion to succeed in Business."


“It was inspiring and provided good networking opportunity.”




“PBLINK is – first and foremost – a vibrant community of international talent. Every event is filled with a true spirit of entrepreneurship!”


Opening & Welcoming

Keynote Speech: 'The Power of Networking in a COVID19 World' by Kingsley Aikins

Kinsley will look at why Networking is more important than ever now and how to network in a virtual world. It will set out a process for Networking and lay out a precise 4 step programme for developing a strong and diverse network. It will look at the attitude changes, alterations in behaviour and the skills needed to survive and thrive in these changed times.


New Rules of Customer Experience, Discussion Panel
How to improve Customer Service Experience?

Adults spending record 4 hours a day online on average, as coronavirus changes communications (Ofgem)
One in three now watch online video more than traditional TV, with two in five making videos themselves. Customer is now looking for experience, that will boost loyalty to our brand. This panel will look at the way we will be interacting with prospects and how can we adjust our business offer to win more Clients.

Panel Members

Eva Hussain
Eva Hussain
Polaron Language Services
Screenshot 2020-10-16 at 13.35.44
Kolarele Sonaike
The Great Speech Consultancy


Q&A Session & Closing Remarks

Business Networking & Matchmaking Session (£20 + VAT, Free for Members)



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Watch Congress Coverage 2019

How to Participate


Due to social distancing rules, this year the Congress Event will take place using the Online
Webinar tool Zoom. The event will last for 3 hours and comprise 2 important parts: Panel Discussion,
and Business Networking.

The Panel Discussion will give opportunities for everyone to take part and contribute to the conversation via the Q&A box. In addition, we will organise matchmaking and networking sessions to help you to build meaningful business relationships.

Participation in the Panel Discussion. We charge for the facilitation of the networking part with a limited number of tickets available. In addition, paid-ticket holders will have access to all webinar recordings and will have more insights into delegate lists. Cost: £20+ VAT & fees. PBLINK Members will have free access to networking.

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Grab a cup of coffee and tune in on 26th November. 
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Question about Congress?

Together with PBLINK Partners

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HPLC logo
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